Delivery and Collection Advice and Information

POSTAGE

Packing your items correctly is essential to ensuring speedy delivery and buyer satisfaction. We recommend the following tips to help you with a smooth and efficient exchange:

Package items carefully in boxes strong enough and large enough to fully enclose what you’re sending.

Make sure package is securely sealed using strong tape and has enough packing material to cushion the item in transit.

To safely pack your item, use crunched-up newspaper or buy bubble wrap which is available from Argos, Post office, Homebase and Staples, amongst others.

Ensure the postal address is clearly marked.

Double check the postal address with the buyer before sending.

Take a picture of the package and postal address for your record.

Dispatch items as quickly as possible.

Keep your buyer informed of progress.

UK Postal Services

Listed below is a selection of postal services available to UK sellers with guidelines on what you can expect to pay to send an item. Please note prices and service details quoted are subject to change and we suggest you contact the company directly for further information. Consider insurance for the delivery, for such a small cost it’s well worth it.

We also recommend taking insurance and tracking options when sending your item for peace of mind. You may wish to include the cost of this in your selling price or on arrangement with the seller.

Royal Mail

Link: www.royalmail.com
Service: UK national postal service offering a wide range of services for letters to small parcels.

MyHermes

Link: www.myhermes.co.uk
Service: 3-5 days door-to-door parcel delivery. Tracking and insurance included.
Price guidelines per parcel (incl.VAT):
£2.78 up to 1kg
£5.28 up to 5kg

Collect+

Link: www.collectplus.co.uk
Service: Parcel drop off and collection. Tracking and insurance included.

Interparcel

Link: www.interparcel.com
Service: Discounted consolidator of UK, EU and International courier services. Enables the comparison and purchase of services from couriers including: DHL, FedEx, City Link, DPD, UPS, TNT and Interlink

*Prices correct as of 06/12/2017

Parcel2go

Link: www.parcel2go.com
Service: Discounted consolidator of UK, EU and International courier services. Enables the comparison and purchase of services from couriers including DHL, FedEx, City Link, ParcelForce and Home Delivery Network.

Parcelforce

Link: www.parcelforce.com
Service: UK and Worldwide express delivery service. Tracking and insurance included.
Price guidelines per parcel (incl. VAT):
Up to 30kg UK next day delivery: £13.19
Up to 30kg 48-hour delivery: £11.52

ipostparcels (UK Mail)

Link: www.ipostparcels.com
Service: Door-to-door parcel collection and delivery with free tracking and insurance for domestic and international parcels.
Price guidelines per parcel (incl. VAT):
UK next day from £4.79
Ireland from £11.09
International from £9.89

PAYING FOR ITEMS

Ways to Pay

Cash on collection

Paypal

Bank Transfer

Post Office Postal Orders (ideal for those who don’t wish to send bank details)

App Transfer

All transactions are directly between the buyer and seller and it’s therefore up to you to decide how you will be paying for an item.
If the seller is local it’s a good practice to meet in public during the daytime so you can inspect the item, then decide if you wish to proceed with the sale.

Contact the seller by phone and get as much information as possible on the product, ask for receipts and any other documentation. Make sure you have the sellers information too, ask for a landline number to call on. If you’re buying online and receiving the item through the post you should make sure you are completely happy with what you are buying.

All users on ChefQuick Buy and Sell are required to register with a personal account email (Sky, Virgin Media, BT), we don’t allow registration using Hotmail, Gmail or any other free generic email accounts. This helps us prevent scamming and helps provide information to assist us the prevention of fraudulent activity. In the event of an information request by Police in regard to activity or any transaction/s on the site we will provide full user details, IP addresses and all other information as requested.

PLEASE NOTE:

A reminder that ChefQuick Buy and Sell is a venue for users to meet and arrange to buy and sell items between each other. ChefQuick is not responsible for any transactions between users. Please refer to our site Terms & Conditions for further information.